privacy policy

Privacy Policy for RentalCarsTirona.com

Effective Date: 09.05.2026
Last Updated: 09.05.2026

Welcome to RentalCarsTirona.com (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website located at https://rentalcarstirona.com (“Website”).

By using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you make a booking, request information, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Driver’s license information
  • Passport or ID information
  • Payment and billing information
  • Vehicle rental details
  • Pickup and return locations
  • Country of residence

Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage data
  • Date and time of access
  • Pages viewed
  • Referral URLs
  • Cookie and tracking data

2. How We Use Your Information

We use your information for purposes including:

  • Processing vehicle reservations
  • Managing rentals and customer accounts
  • Confirming bookings and sending updates
  • Providing customer support
  • Verifying identity and eligibility to rent vehicles
  • Improving our Website and services
  • Detecting fraud or unauthorized activity
  • Meeting legal and regulatory requirements
  • Sending promotional offers and marketing communications (with consent where required)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze Website traffic.

Cookies may help us:

  • Remember user preferences
  • Improve Website functionality
  • Analyze visitor behavior
  • Deliver relevant advertisements
  • Maintain security

You can disable cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties including:

  • Payment processing providers
  • Reservation and booking systems
  • Insurance providers
  • Website hosting providers
  • IT and technical support services
  • Analytics and marketing providers
  • Government or law enforcement authorities when legally required

All third parties are required to protect your information and process it only for authorized purposes.

5. Payment Information

Payments made through our Website are processed using secure third-party payment providers. We do not store complete credit or debit card information on our servers unless specifically stated.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements
  • Maintain business records

After retention periods expire, personal data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request transfer of your data

To exercise these rights, contact us using the details below.

8. GDPR Compliance

If you are located in the European Economic Area (EEA), we process your personal information under lawful bases including:

  • Performance of a contract
  • Legal obligations
  • Legitimate business interests
  • Your consent

You also have the right to file a complaint with your local data protection authority.

9. Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, misuse, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

11. Children’s Privacy

Our services are intended only for individuals aged 18 and older. We do not knowingly collect personal information from children.

12. International Data Transfers

Your information may be processed and stored outside your country of residence. Where required, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with a revised “Last Updated” date.

We encourage users to review this page regularly.

14. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

RentalCarsTirona.com
Website: https://rentalcarstirona.com
Email: support@rentalcarstirona.com
Phone: +355689050400
Address: Tirana Albania Tirana Airport Albania

15. Consent

By accessing or using our Website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.